The BMW Retiree site is no longer active. If you have questions or need assistance, please contact the following providers.

Retiree Enrollments

Enroll at To login, you will need to register using your BMW Associate ID number (your 6-digit payroll ID) and date of birth. You will need to create a username and password and enter the company key: bmwnafs (all lowercase).

Benefit Coverage

If you have questions or need additional support, visit or use the mobile app to live chat with Sofia, or call 1-888-413-0702 from 8 a.m. – 8 p.m. EST Monday – Friday.

Medical Claims/Coverage/Pharmacy

Retired Employees Under 65: CIGNA ONE GUIDE 1-888-806-5042 or visit

Retirees over 65: One Exchange: 866-238-3375

Retirement Plan

Pension Service Center: 1-877-260-0179 (Mon. – Fri. 9 a.m. – 5 p.m.)

Pension Payments: JP Morgan Chase Bank 1-888-719-8932

401(k) Savings Plan: Fidelity Investments 1-800-603-4015 or

Vehicle Administration

West: Vanessa Chavez [email protected]

South: Matt Devendorf [email protected]

East: Sara Gorski [email protected]

Supervisor for East and South: Jeff Schatz [email protected]

BMW Financial Services Retirees: Vince Moltzen [email protected]